Resume
Projects
2023 - 2024
IT Consultant & Systems EngineerIT Consultant & Systems Engineer
Industry: Industrial services, business management
Project: 3rd-level Server operations, patch management, Exchange and Windows Server management. Significantly improved IT infrastructure reliability over the course of one year. Facilitated the transition of infrastructure management from external to internal teams.
Scope and tools: Mid-sized Windows Server and client environment with hybrid Azure Infrastructure, M365, Intune management. Utilized PowerShell, Exchange Admin Center (EAC), Azure AD Connect (AADC), WSUS, Group Policy (GPO) management, Azure AD, Azure Backup, AIP, PRTG.
2022 - 2023
IT Consultant & Systems EngineerFreudenberg IT SE & Co. KG
Industry: Automotive, construction, telecommunications
Project: 3rd-level Server operations, Windows Server and Windows Client management. Planned and executed defender rollout and client onboarding, managed Exchange Online migration. Streamlined patch management using BatchPatch and WSUS, significantly improving system uptime and reducing business interruptions.
Scope and tools: Mid-sized Windows Server and client environment with hybrid Azure Infrastructure, M365, and Intune management. Utilized PowerShell, Exchange Admin Center (EAC), Azure AD Connect (AADC), WSUS, Group Policy (GPO) management, Microsoft Defender, Azure Information Protection.
2018 - 2021
IT Consultant & Systems EngineerFreudenberg Sealing Technologies GmbH
Industry: Automotive supplier, sealing technology
Project: 3rd-level Server operations, IT infrastructure design, planning and executing Exchange Online and Windows Server migrations. Supported global PKI enrollment and streamlined patch management processes. Planned Intune client enrollments and designed Intune delivery groups in collaboration with client team. Supported hand over of Infrastructure Management from local German team to US-based international team and helped with integration of new team.
Scope and tools: Large-sized environment - Managed over 10,000 clients and over 2,000 Windows Server systems within a hybrid Azure Infrastructure and Nutanix environment, alongside M365 and Intune management. Utilized PowerShell, Exchange Admin Center (EAC), Azure AD Connect (AADC), Active Directory Federation Services (ADFS), PKI, WSUS, SCCM/Configuration Manager, Group Policy (GPO) management and Veeam Backup and Replication.
2016-2018
SabbaticalSabbatical & professional development
Traveled, sailed, and worked across Europe and Latin America, gaining international experience and broadening my perspective (and admittedly, having a lot of fun)
Upon returning to Germany, I focused on professional development, earning several certifications, including the ITIL® Foundation Certificate in IT Service Management and the MCSA: Windows Server 2016 as well as MS Exams 740, 741, and 742, all certified in 2018.
2015 - 2016
IT Consultant & Systems EngineerExperteer GmbH
Industry: Financial industry and banking
Project: Client rollout for a migration project; Software and hardware rollout for an emergency center at UniCredit S.p.A Scope: Small-scale Windows client environment
2015 - 2016
IT Consultant & Systems EngineerS.WERK AG
Industry: Industrial services, business management
Project: 3rd-level Server operations, patch management, Exchange and Windows Server management. Significantly improved IT infrastructure reliability over the course of one year. Facilitated the transition of infrastructure management from external to internal teams.
Scope and tools: Mid-sized Windows Server and client environment with hybrid Azure Infrastructure, M365, Intune management. Utilized PowerShell, Exchange Admin Center (EAC), Azure AD Connect (AADC), WSUS, Group Policy (GPO) management, Azure AD, Azure Backup, AIP, PRTG.
2013 - 2014
IT Consultant & Systems EngineerBilfinger Industrial Services GmbH
Industry: Industrial service
Project: Email migration (MS Exchange 2007 to 2013) and client migration (Windows XP to Windows 7)
Scope: Large-sized Windows Server and Windows client environment
2011 - 2012
IT Consultant & Systems EngineerRheinmetall MAN Military Vehicles Österreich GmbH
Industry: Industrial service
Project: Email migration (MS Exchange 2007 to 2013) and client migration (Windows XP to Windows 7)
Scope: Large-sized Windows Server and Windows client environment
2009 - 2010
IT Consultant & Systems EngineerHypoVereinsbank – UniCredit
Industry: Financial industry and banking
Project: Client rollout for a migration project; Software and hardware rollout for an emergency center at UniCredit S.p.A
Scope: Small-scale Windows client environment
Education
2009-2011
Middlesex University LondonBachelor of Arts
Bachelor of Arts in Audio Production
2003-2005
Max-Hachenburg Fachhochschule für WirtschaftsinformatikAdvanced Technical Certificate
Advanced Technical Certificate, Business Informatics